Adobe acrobat popups not opening

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    • Re: Adobe Popups in Outlook & AI Messages
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    Adobe Popups in Outlook & AI Messages

    /t5/acrobat-discussions/adobe-popups-in-outlook-amp-ai-messages/td-p/14624120 May 17, 2024 May 17, 2024

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    How do you remove Adobe AI message on top bar and in Outlook? My users don't want to see anything with AI how can we remove? The message below appears everytime my user opens an email with a pdf they do not want to see it.

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    3 Replies 3 Adobe Employee ,

    /t5/acrobat-discussions/adobe-popups-in-outlook-amp-ai-messages/m-p/14624962#M464254 May 17, 2024 May 17, 2024

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    Hope you are doing well and thanks for reaching out.

    Please try to turn off the setting from the Compose window in Outlook as follows and see if that works for you :

    1. Open Outlook > Click 'New Email'

    2. Go to the Acrobat tab in the toolbar at the top and click on settings

    3. Uncheck 'Promt to open PDF attachments in Adobe Acrobat AI assistant'

    Let us know how it goes.