Frequently Asked Questions

Spring 2025 admission decisions will be released beginning August 19, 2024, via email. After this date, you can check your Campus Account at My.CSUDH.edu for the status of your application for the most up-to-date information.

For Fall 2025 applications, admission decisions will be released beginning January 21, 2025, via email. After this date, you can check your Campus Account at My.CSUDH.edu for the status of your application for the most up-to-date information.

After an admission decision is made, the Office of Admissions & Recruitment will send you an email, and the decision will be made available on your MyCSUDH portal. Please note that some communications may be sent to both the email address listed on your application and your Toromail. Please check your email accounts frequently.

Are campus tours available?

Yes, in-person and virtual campus tours are available. Please visit csudh.edu/tours to learn more.

What does the Office of Admissions and Recruitment assist with?

The Office of Admissions and Recruitment is responsible for reviewing incoming applications to ensure the admission requirements have been met and processing all official transcripts. We also have recruitment representatives who can assist you throughout the admissions process. To connect with an Admissions and recruitment Representative, you can visit our contact page or email us at admissions@csudh.edu.

I recently submitted my application. How do I know if it was received?

Four days after our campus processes the admissions application, an acknowledgment email will be sent to the email address listed on your application. The email will include your student ID number, selected major, residency status, and information regarding your next steps.

What is an official transcript?

Official transcripts are sent electronically (preferred) or by mail from the issuing institution. An official electronic transcript, or E-Transcript, is delivered electronically to the Office of Admissions and Recruitment by your high school or colleges(s) via a third-party vendor. Transcripts attached to an email are considered unofficial regardless of whether the student, counselor, or school administrator is sending them. To learn more how to request official transcripts from your institution, please visit csudh.edu/future-students/admitted/final-transcripts.

Can you check if my transcript(s) have been received?

Transcripts are processed on a daily basis. Please allow up to two weeks for processing and continue to check your My.CSUDH portal for updates. The transcript(s) will be removed from your To-Do List as soon as it has been processed by the Office of Admissions and Recruitment.

If the transcript(s) is still on your To-Do List after you have confirmed that the transcripts were sent to the Office of Admissions and Recruitment, and you have allowed up to two weeks for processing, email admissions@csudh.edu to inquire.

Please note: If your maiden name or legal name has changed, you have multiple last names or did not report middle names or any alternate names, please email admissions@csudh.edu if you requested official transcripts and it has been more than two weeks since they were sent to our office.

When is the final transcript(s) deadline for conditional admissions?

I am unable to send an official transcript, because I owe money at my previous institution, will you accept an unofficial transcript?

No, we cannot accept unofficial transcripts in lieu of official transcripts. We require official transcripts from all institutions attended whether the courses are transferable or not to be submitted by the final document deadline.

You requested a transcript for an institution I did not attend; what are my options?

If you believe you did not attend the institution, you will need to request a letter of non-enrollment stating that there is no enrollment record at the institution. The institution can send letters of non-enrollment as a PDF to admissions@csudh.edu.

High school transcripts are being requested on my to-do list, but I am a transfer student. Do I need to submit them?

The high school transcripts are requested on your To-Do list because the Office of Admissions and Recruitment has determined that you are a lower-division transfer student.

Applicants transferring with less than 60 units must submit an official high school transcript on the To-Do List by the deadline. This is to ensure that we have a comprehensive understanding of your academic background. Please reach out to your High School for official transcript delivery instructions.

Where can I mail my officially sealed paper transcripts?

If you are unable to request electronic transcripts, unopened (stamped and/or sealed) official transcripts can be mailed (or dropped off on campus) to

All foreign (non-US) institutions must utilize this delivery method.

I completed all my general education courses at one community college; why do I need to submit transcripts from other colleges I've attended?

Official transcripts must be submitted from all previously attended institutions, regardless of duration, timeframe, grades, transferability, or subject matter.

I am an incoming Freshmen student who completed community college courses during high school, do I need to submit transcripts?

Although you do not need to submit community college transcripts for coursework completed during high school, if you are using the courses completed to meet an admissions requirement make sure to submit official transcripts by the document deadline on your to-do list. Keep in mind that CSUDH grants transfer credit for transferable courses successfully completed at other regionally accredited colleges and universities. This credit is subject to policy limits; approved coursework will be applied toward the fulfillment of the undergraduate degree requirements.

Do I need to submit my Advanced Placement (AP), International Baccalaureate (IB), or College Level Examination Program (CLEP) scores?

Yes, official test scores should be submitted, regardless of the score. Students who are eligible to receive academic credit based on the results of AP, IP, CLEP, must have their official test scores sent directly to CSUDH in order to receive transfer credit. To request AP scores please visit apstudents.collegeboard.org and order your official score report to be sent to CSUDH. Our school code is 4098. Please note, it will take approximately 4-6 weeks for the scores to be received by CSUDH. In many cases, archived score reports can take longer than 6 weeks. If you are using AP test scores to meet an admission requirements, please make sure to report this information on the application and request official test scores as soon as possible to ensure that the review of your application is not delayed. Advanced placement (AP) and honors courses will continue to earn extra GPA points for up to eight semesters of approved honors level, International Baccalaureate (IB) and Advanced Placement (AP) courses taken in the last three years of high school: A=5 points, B=4 points, C=3 points. No more than two approved honors level courses taken in the 10th grade may be given extra points.

I am an incoming student. How do I withdraw my admissions application?

Please follow the steps below to request to withdraw from the campus officially. The Office of Admissions will review your request to ensure that we can process it. Please keep in mind that if you are interested in attending for a future term, you will need to reapply for that future term.

What is the deadline for submitting the Intent to Enroll Deposit? What if I missed the Intent to Enroll deadline?

Undergraduate admitted students who missed their Intent to Enroll deadline must submit an undergraduate admissions appeal. To learn more about submitting an admissions appeal, please visit csudh.edu/admissionappeals.

Can the Intent to Enroll deposit be waived?

If you received an application fee waiver when you submitted your Cal State Apply application, the Intent to Enroll tuition deposit waiver will be applied to your account. This means the $125 fee will be waived.

Can I get a refund for the $125 Intent to Enroll deposit and/or $99 Orientation fee?

The $125 Intent to Enroll deposit and the $99 Student Orientation fees are non-refundable and non-transferable; they cannot be applied to a future admission term.

I am not receiving emails about my admissions application. Who do I contact?

Please check your spam folder to confirm the emails are not going to this folder. If you have not received emails about your admissions applications, please email admissions@csudh.edu. Include your first and last name and the email address used to submit the application.

I am unable to log in to my campus account at MY.CSUDH.edu. Can you assist me?

For assistance with resetting your password or login issues, please get in touch with the IT Help Desk.

Call: 310-243-2500 and select option 1.
Text: 310-243-2500.

I.T. Call Center Support (Remote)
Mon. – Fri., 8:00 a.m. – 6:00 p.m.
Sat & Sun, 9:00 a.m. – 6:00 p.m.

My personal information was entered incorrectly on my application, how can I update it?

If your name, Date of Birth or Social Security Number (SSN)/Individual Tax Identification Number (ITIN) was entered incorrectly on your application, use the Personal Data Change form to update your information and submit it using the Dropbox Folder for General Records Documents. You can access the form and the dropbox folder on the Registrar’s Office forms page. If you need to update your personal email address, please send an email to admissions@csudh.edu and include your full fame, email address used in the application and the alternate email address that you would like to use.

Can I change my major after I have submitted my application?

Newly admitted students can change their major within a certain period.

Spring 2025 admitted students may change their major after the Spring 2025 semester begins.

Fall 2025 admitted students may change their major no later than April 1, 2025.

Do I need an Associate Degree for Transfer to meet the admission requirements?

No, an Associate’s Degree or an Associate Degree for Transfer is not needed to meet the admission requirements. Please visit our Admissions Requirements page to review the admissions requirements.

Did you have an IEP or 504 Plan in the K-12 setting?
    1. Yes: Please register with Student disAbility Resource Center and provide documentation supporting your disability.
    2. No, but I have difficulty learning and suspect that I may have a learning disability: Please complete and return our Learning Disability Assessment Questionnaire.
    1. Yes: Please register with the Student disAbility Resource Center and provide documentation supporting your disability. If possible, provide documentation of the accommodations you received in community college.
    1. Yes: Please provide the supporting documentation to Student disAbility Resource Center.
    2. No, but I believe I may have a learning disability. Please complete and return our Learning Disability Assessment Questionnaire.
    I had an IEP or 504 Plan during my K-12 studies, what are my next steps?

    Please register with Student disAbility Resource Center and provide documentation supporting your disability. Learn more on how to get Started with the Student disAbility Resource Center (SdRC) by visiting this webpage.

    I received a math course waiver at my previous institution of higher education, can I use the wavier at Dominguez Hills?

    Please provide supporting documentation to Student disAbility Resource Center. For additional information please reach out to (310) 243-3660 or email sdrc@csudh.edu.

    Why am I classified as a non-California resident?

    Residence status is determined by the information provided on the admission application. To learn how to change your residency status, please visit csudh.edu/residency. In addition, the Office of Admissions will email your personal and Toromail email accounts related to residency and provide steps for changing your status.

    My residency status is incorrect. How do I update my residency classification?

    Please visit csudh.edu/residency for information on residency. If you have further questions or need clarification, please email admissions@csudh.edu and add "Residency Question" in the subject line. We appreciate your queries and will respond within 1-2 business days.

    I’ve been denied, can you please re-evaluate my file?

    Undergraduate: You may submit an admissions appeal to have your file reevaluated. Admission Appeal Instructions are available online at csudh.edu/admissionappeals.

    Graduate/post-baccalaureate: If you have questions regarding your admissions decision, please contact the academic department that made the admission decision.

    What are my chances of the admissions appeal getting approved?

    There is no guarantee that an appeal will be approved. However, every appeal receives full consideration. Please make sure to submit a complete appeal packet. You can learn more by visiting csudh.edu/admissionappeals.

    My admissions and appeal was denied, what are my options at this time?

    If you are a recent high school graduate whose admissions was denied or decided not to attend a CSU institution at this time, please visit Transfer Success Pathway (TSP) her to learn more about our program which provides dual admission opportunity for eligible first-time, first-year students enrolling in California Community Colleges who commit to transferring to a California State University (CSU) within three years. The program is designed to increase access to the CSU for students who have faced academic, financial, or personal hardships that previously prevented them from attending.

    Where will I know the decision of my admissions appeal?

    All appeal decisions will reflect on your MyCSUDH portal. You will receive a response within 7-14 business days after all appeal documents have been received. Admission appeal decisions will be communicated to you via the email account on your admission application. Please make sure you check all spam or junk folders to ensure you do not miss this important email. If the admission appeal is approved, you are responsible for meeting all deadlines and other obligations that pertain to the desired admission term. An admission appeal is only considered once, and the decision rendered is final. If any deadlines are missed or the admission requirements are not met, keep in mind that an additional appeal cannot be submitted for the same academic term.

    I attended Toro Admit Day, does that count as my New Student Orientation?

    No, Toro Admit Day is a day for newly admitted students to engage with the campus and our students and faculty. New Student Orientation is a mandatory enrollment requirement.

    When will I receive academic advising and when do I register for classes?

    All newly admitted students register for classes during New Student Orientation (NSO). The process involves academic advising, where you will be guided on which courses to register for and the actual registration for these courses. It is important to note that you need to submit official transcripts by the deadlines on your To-Do-List to ensure you register for the appropriate courses.

    Financial Aid & Scholarships

    When is the 2023-2024 financial aid document deadline?

    The financial aid document deadline for priority consideration is May 12, 2023. Check your To Do List on your student portal at My.CSUDH.edu for any requested documents. If you experience difficulty meeting this deadline, please email the Financial Aid Office at finaid@csudh.edu.

    How do I submit my financial aid documents?

    All financial aid documents should be uploaded to our secured dropbox accounts. Please visit csudh.edu/financial-aid/forms for instructions.

    How will I be notified if I am eligible for financial aid?

    A financial aid offer email will be sent to ToroMail, your official CSUDH email account and we will mail a paper offer letter to the mailing address listed on the student portal at My.CSUDH.edu. A Financial Aid Guide will be included in this mailing to assist you with understanding your offer.

    When will I be notified if I have been selected to receive a CSUDH University Scholarship?

    Please check ToroMail, your official CSUDH email account.

    Why am I not able to accept my Federal Direct Subsidized or Unsubsidized Loan in my student portal?

    At this time, the loans included in your financial aid offer will be available to accept, reduce, or decline during the summer. We will not cancel the loan offers within the 15- day deadline.

    How do I accept the Federal Direct Parent Loan?

    The Federal Direct Parent Loan is a loan that a parent may accept on their student’s behalf. Since the parent is the borrower, students cannot accept the loan on the student portal. The 2023-2024 Federal Direct Parent Loan Request Form will be available mid-May in the Forms section of the Financial Aid Office website. Instructions will be included on the form.

    If my parent(s) or my income has been reduced because of the COVID-19, what can I do?

    The Financial Aid Office will review on a case-by-case basis reduced family income. Students will need to complete and submit an Income Adjustment Appeal Form. You will be asked to provide supporting documentation. Processing will take 1-2 weeks. The form is available at csudh.edu/financial-aid/forms.

    How do I contact the Financial Aid Office?

    Please email finaid@csudh.edu or call 310-243-3691. If you have specific questions about your financial aid offer, please email, text, or call the financial aid specialist that is assigned to you

    If I do not live with my parents, will I be considered as an Independent student?

    No. Whether you reside with your parents or not, the federal government has specific criteria to determine your financial aid dependency status. If you are an undergraduate student who is less than 24 years old but have special circumstances, a financial aid counselor will require specific documentation and review your case on an individual basis. If you have any questions, please email or call the financial aid specialist that is assigned to you.